PG&E has implemented a moratorium on service disconnections for non-payment. The suspension applies to commercial and residential customers and is in effect until further notice. Agents are available to assist with payment options at 1-877-704-8470.
All late fees will be waived and service disconnections for non-payment has been suspended. All broadband usage caps for home internet customers has been suspended and no overage fees will be applied. This applies to small business and residential customers and is in effect until further notice.
All current customers have been provided with unlimited data and free mobile hotspot until May 2020.